De-Motivation

Yesterday i face a very tough noon and evening.
Tough not because of the walk in customer giving me some hard time.
But tough in terms of mentality of this job pressure.
Before join in here, i already expect WORST ever things that could happen in here.
Expectation is always expectations. Things always go beyond our expectations.
Looking at the ESAU template (our scorecard for our sales target), totally break my mentality to parts.
We are like performing Mission Impossible of the Impossible.
At evening, our boss called us in for a sales meeting regrding the ESAU.
Her words is totally another crashing mentality elements.
"UNACCEPTABLE" , "THAT IS PATHETIC", "SUCKS" and etc all thrown out from her mouth.

Being a leader might not be easy, as they need to face pressure and stress from everyone.
But a good and true leader, suppose to know how to balance up everything as they are the captain of the ship.
They should be calm at anytime and lead us to victorious road.
But all these are not seen from her.
She is just de-motivating us.

I wondering is this really 1 of the way the bank trying to sack off the sales staff?
By setting the high target, those under probation shall be ask to leave politely?
All this is still a mystery for us to find out.

The target i can say somewhere around 4x harder than this year.
My boss just simply making the situation worst.
She ask to plan our leave, and now she say she wanna cancel off our leave because we cannot submit 100% to her.
WTF? like that better don't ask us to plan since we know e can't predict the future!
NOT EVEN TOMORROW!
Boss said the main focus for next year is mortgage and CASA.
But the weightage, is something near impossible to hit weekly.
Haihz......econ crisis hit and they still expecting something GREAT.

Buck up or buck out?
Choose yourself and think yourself.

Needs VS Demands

Theory of economic classes "Needs VS Demands".
When income increase, demands increases as well.
And it is said that demands is always not enough.
We will demand more and more as to compare with needs.
Needs is something that a human must have in order to survive.
I realise this is quite and very true.
I realise that demands is something that will never end.
As i thought i have finished shop for all the things i need, is actually not a full stop yet.
Yesterday when i have a short conversation with Aiyak, i realise that i missed 1 good opportunity to purchase a LCD monitor.
During the PC fair, i went to low yat and accidently i bump into this Samsung 22" LCD priced at RM550+.
I am not certain bout the market price and i just shopped for a new hand phone.
Thus, i just let it go.
Then around Friday i went to mines for a walk with my GF.
And i found out that Samsung 22" priced at RM929.
I feel a bit curious and i brought up this topic with Aiyak (My IT advisor).
And he said "YA!now the LCD quite cheap lor. What you saw that day is possible."
I straight stunned a while and slightly regret i didn't purchase during that time.
RM930-RM550 = RM390 difference leh.
Plus Aiyak said the CRT monitor (the old one we are using) is not so good for our eyes.
Because of the reflection.
In the other hand LCD is better for our pair of eyes.
Thus it makes me feel that i need to buy a LCD monitor for my own health.
If i buy a LCD monitor, i need to buy a new PC table as well to fit in the LCD monitor.
Thus i will need to spend more on all this "demand" things.
Just realize that the demands here really never end.
We will keep on ask for more and more things will appear in our wishlist both directly and indirectly.
Expenditure definately will go up despite of econ crisis or econ stable.
*Crying in tears for wallet pain*

27th Dec 2008

Yesterday slept around 2am.
Actually i am just crawling on the bed till 3am only i am able to fall asleep.
I am forced to wake up at 7am as i need to go to work.
But fortunately the traffic is very smooth though i left my house at 7:30am.
Anyway, i wonder is it my sleeping position not proper causing me shoulder ache.
So nice if my GF is beside me can give me a body massage.
Guess i shall include in my wishlist for a massage machine from OGAWA?

X'mas eve

After reading my GF's blog, i realize i were to post something like her's.
So
Well, we have quite a peaceful dinner at Hulu Langat.
I stayed around this area, and i never get to know that there is this restaurant.
Until i found it from this website : http://www.rasarasa.net/article.cfm?id=6847
The place is quite easy to be found and it is quite secluded.
We do not know what is great at there.
And we just ask the boss there to give us some recommendation and we just order it.
Just like that......we never think and consider about the price and straight order.
As if we are orang kaya like that.Haha~
The food there taste good....and then "Ba So Gong" also taste very fresh.
Here is some of the pictures of the food we order.
Sorry for the poor quality ya.

2 Persons EAT THIS MUCH!!!

Crab Crab~

Once finish eat, we call for the bill and it cost me RM129.
Cheap or expensive?
You guys think and consider yourself.
For me, i really not sure.
But i know seafood is realyl expensive.

We came here because we do not want to caught in the bad traffic in KL and PJ area.
Beside, we just wanna have a simple celebration and enjoy our precious moment.
After our dinner, we just drive around and relax ourselves from the busy city life.
Haha....sounds like we both are soooooooo old and wanna have a good retirement life.
Basically that's all about my christmas eve and christmas celebration.

Wishing you all MERRY CHRISTMAS and enjoy with your loved one.

Farewell 2008?

Year 2008 is coming to an end.
As we are all busy preparing for next year, I guess is time to plan for future.
That’s why New Year resolution has come to the play.
But 1st and for most, I would like to take this chance to say apologies.
To those which I have hurt, created troubles and etc.

Nevertheless, my mum.
Thought I make a lot of mistake, but you are always there for me.
Giving me all the morale support and precious advice that I need.
Every single advice gives me a deep impression and will always be in my heart.
Mum, you are the greatest love of all on earth.
Thanks.

Dad, you are so understanding and patient with me.
You are always my great GPS navigator and your helping hands are always there for me.
In the future I will repay you for all your great efforts.

I feel very grateful and thanks that my GF came back to me and be part of my life.
She has been very supportive and understanding.
Without her, I wouldn’t have gone through this year easily.
Though we go through a lot of hard times, quarrel a lot and tear a lot.
But I believe we are getting better and better.

Jenice, lots of hugs and kisses to you.
You have been helping me so much since the day 1 I joined SCB.
You teach me a lot and guide me a lot.
I am sorry for all the mistakes and troubles that I have created for you.
But you are able to solve it, you are my IDOL!
I will take your advice and try to work as long as I can in SCB.
I will not give up easily.

Last but not least, to my bestie Skinny King and friends.
I am sorry if I make you guys pissed off.
But I don’t mean it. You guys spice up my life.
Thanks a lot!!!!!!!
Never regret playing badminton every Sunday with you guys.LOLX!

OK…..that’s all bout my apologies.
-Now is all about my New Year resolution.
-I wanna have my savings up to RM10k (Minimum RM6k)
-Quarrel less with my darling.
-Bring my family for a grand dinner.
-Buy nice present for my mum and dad on their birthday.
-Spend less on unnecessary things.
-Do more sales and get more incentives.

Temporary that is what in my mind that I could have thinks of.
If I got extra, I will include in blog to keep myself updated and remember on my GOALS and DREAMS.
Without GOALS and DREAMS, we lost our direction.
Stay put and believes in ourselves.

Merry Christmas to all my loved one and Happy New Year!
9 days and counting to 2009!

Shopping and Leisure

I finally understand why when a person not happy they spend money.
Though is not a good practise and good way, but i guess is useful.
I spent around RM200 yesterday.
And i spent RM1300 for phone and RM150 for shirts.
In within 2 weeks i spent around RM1.7k.
Part of this spending is a reward to myself and also CNY shopping spree.
Yesterday i wasn't really that happy.
But after i purchase things, i feel satisfy.
Maybe is the satisfaction of getting something i like cheer me up back.
And before that i catch up a movie with my gf.
"BEVERLY HILLS CHI HUA HUA".
Oh my, those doggie are soooooooo adorable.
There is one even know how to say prayer.
Really adorable......
Maybe i am a pet lover thus when i come across all these lovely doggie, i feel extra happy.
Wish the other movie "Dogs' hotel" (something like that) faster go on screen in cinema.
I bet that will be another great movie for me!

18th December 2008

Recently i have been feeling very stress and tired of my job.
Though i know my job is all about sales.
But sometimes the target is ridiculous.
RM1.5m CASA (Current and Savings Account) and RM1m mortgage.
Monthly target.......If this target is for a month or 2 month i might be able to accept it.
But monthly?NO WAY!
Secondly, our target is reported daily.
Is like making me no space to breath and rest.
Though this week i hit 500%. But next week, die die also i must submit at least 80%.
Upper management never consider the current market and economic crisis issue.
All they care is sales. But i guess i won't take it too seriously to reduce my stress.
If i carry this on my shoulder, i will feel totally exhausted and tired.
But obviously, work have sucked up all my energy.

My boss, she is another shit problem.
Her dignity is so expensive till she can't afford to lose.
Not even once. 1 day she didn't scold people, she won't feel happy.
I believe that is one of the way she release her stress i guess.
1 day she caught me and Kelly eating inside Sally's room.
Actually is because we talked a bit too loud.
Eventually, boss came in and give us a short nag.
Unexpectedly, she send an email to sally on that evening.
I just didn't understand why she want to react this way?
She said if there is any problem, just speak it out.
But did she do it?
She scolded Sally and ask Sally to questions us.

1st) Why can't she scold us directly since it was our fault?
2nd) Why must she send an email to Sally?
3rd) Why she want Sally to ask us instead of her coming directly to us?

To make the situation worst, they wanna do some announcement on next Wednesday branch briefing.
She wanna mentioned this case in front of others.
WTF!Just a small problems and she is making a big fuss out of it.
Why can't she just explained or warn us then close the case?
Why is she making so many shits just for this small problem?

I can't see she is acting in a proper way of a branch manager suppose to be.
All she know is pressure people bout sales sales and sales.
She even guide people in a wrong way. She didn't even set a good example in my thoughts.
She can even go to an extend to ask people apply loans just for the sake of "APPROVE" and we can reports it as our figure.
Thereafter, the customer can go and cancel it.
She even ask us to find our own parents deposit money and withdraw it after 15 days.
OMG!WTF?Branch Manager?
Is this the correct way to guide people?
She is not putting herself in other people's shoe.
She mentioned that to get the "tails" right, the "head" must be right.
I guess the head is not right also.
I don't think i will obey her that much.

Plus she always do things last minute, NOPE!
I should say is last sec.
She like to have the pattern that ALL OF A SUDDEN, shouting peoples' name and ask them do things in a RUSH.
Doesn't she should be very well organize and well planned since she is our leader?
If the water don't cross her hair, she won't ask for helps.
Plus, sometimes she always say we must finish all the tele calling.
HEY!You think we are just purely here for tele calling?
Can't you see sometimes your branch got many customers and in hand we got lot of other task need to be completed?
All she knows is keep on push push and push and rush you during the last minute.
This act i feel that she is not considerate enough and not suitable to be a leader.
A leader suppose to be a coach to guide and assist us rather than just pushing us to the dead wall.
Did she really consider and think of the overall condition before she say a word?

I feel so stress up and pressured,
Now that i finally understand why people in here asking me "how long will you work in here?" and i roughly know why Jess left.
Is very pressuring to chase sales weekly, is not an easy game.
Questions of job hopping or transfer department start bothering me.
I love to do sales but not in the extend of being pushed like this.
We are doing our part and she is just putting her ass on that comfy chair.
And all she want is just DIGNITY and PRIDE.

Life is such a pain in the ass.
No matter how good we perform is useless on such a person.
"No matter is a black or white cat, as it can catch mouse is a good cat."

12th Dec 2008

A battle for a week finally come to an end.
Where my big customer Mr. Devinder come to made his final decision on his RM1.395m mortgage loan.
He said that he will be at our branch at 10:30am.
We (Boss, Jenice and ME), anxiously waiting for his arrival.
Time seems to past so slow, I can even hear the clock tick tock-ing.
10:30am arrive but Mr. Devinder haven't appear yet.
I feel so anxious and nervous.
My boss and Jenice ask me, "where is your Mr. Devinder?"
I immediately give him a call and he answered my question,"I am on my way."
Around 11am he arrived.
Without delaying, I lead him up to the Priority Banking Centre.
We present our proposal of his loan inside the PB meeting room.
It was my 1st time handling such a big loan and also presenting in the meeting room.
But often i feel nervous and shut my mouth.
Jenice and boss come interfere and provide more information.
But Mr. Devinder don't seems to be happy with our holding period of 8 years.
He stunned us by throwing the question and silence to us.
Every 5 minutes, he remain silent.
Every silence stop my heart pumping.
I feel so nervous and so anxious whether he will or he won't put the pen on the paper.

After a long discussion,around 11:30am he finally looking for a PEN.
And that is the moment we have been waiting for a WEEK.
He signed and soon to be upgrade as our PB customer.
A moment of relief finally arrive to me.
After a lot of heart attack and surprise, this situation finally end.
I feel so happy and excited.
I almost passed out when he sign.
It might not be a big amount to others.
But for me, this is a big reward.

Lots of thanks and hugs to Jenice.
She helps me a lot and i learn a lot.
She put so much effort to help me get the deal done,
She say "I will not let you fail this deal. WE MUST WIN IT."
I feel so touch by her words and efforts.
THANKS!!!!!!!!!MUACKS~~~

I will keep on move forward and i believe i already have the momentum to keep on run.
Is just a beginning without an end to me.

Sunway Lagoon Trip

After a long waiting, my branch trip finally come to the play.
Though there is a few didn't turn up,but i believe we will still have lots of fun.
Mission of the trip is to throw Kelly and Lynne into the pool.
Haha......did we manage to do it?
Of course we did it.
With the helps from Allison and Leonard, they got no chance to fight back.
But still, Lynne is the V.I.P of the day. Haha.....
We went inside lagoon around 11am.
While we are walking towards the locker room,Farah notice that no peoples queue up for the scream park.
After a few seconds of doubt, we decided to make a move into the scream park.
The marshall of the scream park give us some warning.
He said "Do not touch the ghost,the ghost won't touch you."
It shows that, we are very SAFE and it reduce my nervous level.
Haha.......Inside the scream park is really dark and looks scary. (The effect and settings)
I quite like the early part where the ghost come sooooooooooo near to us.
There is one part we wear the 3D glasses to cross the bridge.
That part is nice. I love the effect and the moving bridge.
Overall i guess the scream is good.
Effect RATING : 8/10
Scary : 5.5/10

After scream park,we proceed to locker area to get change.
Then we bump into the rest of our groups and they are actually looking for FOOD. =.="
Then me,Ally and Kelly went to play water.
Nevertheless the 1st victim of course is Kelly to get wet.
Muahahaha~
Then Leo and Lynne joined into the team and ahem,Lynne is in danger.

Anyway,lots and tons of memories to share for this trip.
It will takes me 1 full day to finish type it and i guess there won't be sufficient space for me to finish it.
Just some summary of lagoon.
Hmm........wet park is still the same old school.
The safari was SO SO - LA.
While the extreme park, can consider ok.
But those more exciting stuff, we need to pay for it.
Thus it makes me feel that ALL PARK shouldn't be called ALL PARK.
Just another way of sunway planning to suck our wallet dry.
But i love the flying fox VERY much.
From the highest point of the suspension bridge all the way down to the surf beach area.
WOW~COOL MAN!
Bout the ATV, is a good experience.
But too bad they caps our speed as we need to follow the queue.
Without the speed being capped, i guess it will be even more fun.

We are able to get some nice pictures and will be posted in facebook soon.
We even got some playboy mag cover page.
Bet my colleagues in Jln Ipoh going to love it sooooooo much.
Haha..........

Funs and excitement all along.Memories will always be in my heart.
Thanks~

Crucial Battle Phase

When we start thinking that this is a dead end, actually we are wrong.
God always create hope for us and shine our path.
God always listen to our prayers.
This round i face a big war.
A war that i can't effort to lose.
"You might have win the battle,but you might lose the war."
A very good statement i shall say.
Thus this time, i wanna win BOTH!
You might think i am greedy, but this is the fact in this reality world.
Only winner shall survive.
This might be a war between SCB and Alliance.
I shall gain my reputation and APFM ranking increase to mid table.
I don't wanna stick in the bottom table.
So so memalukan leh.
Must follow up closely and try to close other case as well.
Just got to know why sometimes "times is not enough".
Anxious, excited and worried at 1 time.